Built for businesses where the owner is the front desk.
One to five people, a website you don't update often, and the same handful of questions arriving every week — usually at the hour you are least able to answer them. Pick whichever is closest to what you do; each page names the documents you already keep and the questions your customers actually ask.
Not on the list?
The list is not a set of product editions — it is the same assistant with different documents in it. If you run a business where people ask you the same questions and you answer them by hand, it works the same way, and the closest page above will still be broadly right.
Who it genuinely is not for: enterprise support teams with a rota and a ticketing workflow, and developers who want an API to build on. Nothing stops either using it. Nothing about it is designed for them.
Start with what you have
One public assistant page and 100 customer messages a month, free, with no card. Upload the documents you already wrote and see what it does with them.